Terms, Conditions and Returns Policy.
Any person who accesses or uses this website or the products purchased from this site, is subject to and agrees to the following Terms and Conditions.
If you do not agree to these terms and conditions, do not use this site, purchase or use our products.
Minimum Age Restriction
To use this site, E-smokeless.co.uk (http://www.E-smokeless.co.uk) or to purchase any products from this site, you must be 18 years of age or older.
You must safeguard access to the website to prevent minors from obtaining access, or access to any special offers or email communications to your account.
You must not buy any products on behalf of any person who is, or may be, younger than 18 years of age.
It is a requirement that you keep any products purchased from this site away from minors or children, out of harms way and out of reach, in a secure location.
E-Smokeless.co.uk reserve the right to, and will cancel any sale, where it believes the purchaser may be under 18 years of age.
We aim to sell only those products made to the highest standard. We check and test all products prior to stocking that product in our shop. We check all products where possible before despatch. We are confident your products will be received without faults.
However should you find any part of the product you receive to be faulty, we will replace that item free of charge. We will make up the cost of post and packaging with additional product or reimburse your account.
If you find any fault with your purchase, please carry out the following.
Firstly, please call the office and explain the problem. You will find our number and address in the 'Contact Us' section of the site.
Repackage the goods and return them to us at the address in the contact section, by registered post. Please provide your contact details and a brief description of the problem in your returned package.
Once we receive the faulty products back, we will inspect them to confirm the problem. Upon confirmation of the fault we will either offer a full refund or replacement goods, which ever you prefer.
Please note that items such as batteries or atomisers are considered to be consumable and disposable, which means that their useful life expires over a period of time. All such consumable items returned must be unused.
E-Smokeless.co.uk actively encourage people not to take up a nicotine habit. If you are not already a smoker then please do not buy our products.
E-Smokeless.co.uk does not endorse any particular health claims.
NICOTINE IS A POISON. NICOTINE IS HARMFUL. KEEP OUT OF CHILDREN'S REACH AND LOCKED AWAY IN A SAFE PLACE. NICOTINE PRODUCTS SHOULD NOT BE ALLOWED TO COME INTO DIRECT CONTACT WITH YOUR SKIN. WHEN USING E-LIQUID TO TOP UP CARTOMISERS, ATOMISERS OR ANY OTHER EQUIPMENT, PRECAUTIONS SHOULD BE MADE TO PROTECT YOUR SKIN. WASH OFF IMMEDIATELY WITH SOAP AND WATER ANY LIQUID THAT ACCIDENTALLY COMES INTO CONTACT WITH YOUR SKIN. IF ANY NICOTINE PRODUCT IS SWALLOWED, SEEK MEDICAL ASSISTANCE IMMEDIATELY.
Cookies and Personal Information
We only use Google Analytics for our site (however that might work but that is beyond us). If in doubt please switch off the cookie function in your browsers preferences. We cannot guarantee that switching off the cookie function will not affect some aspects of the site or that of our third party service providers.
You may be required to input information such as an email address to join our site and email list. That list will never be sold to third parties and remains safe with us.
You will be required to input your name, address, card details and other such information for our third party payment providers to facilitate a purchase. We are governed by their terms and conditions. Please refer to third party websites and service providers for their T&C's.
We do not receive or keep credit card information. Please refer to the third party service provider for your transaction.
We do not store on any database your postal address provided with the order. We will keep those details on hard copy for our records for HMRC and for proof of the transaction path and proof of postage records.
Copyright and Trademarks for the site, www.e-smokeless.co.uk is owned by the site owners and all text, words, design, photographs and all non public domain information supplied, is owned by the company and owners of E-Smokeless.co.uk
Third Party Links
We may have third party links within our site to increase the service or level of experience offered by the site. We have no control over external sites or their Terms & Conditions. However should you find less than satisfactory service as a result of these links, please do advise us so that we can improve the experience offered to our clients.
The website and it’s owners adhere to the 2018 GDPR regulations.
We only email if you have given us permission by signing up to our newsletter. You can exit that newsletter at any time, either through the email link or directly from the website or by contacting the office.
We only email confirmations for orders received or queries with your order.
We do not phone you, unless you have called us with an enquiry and requested we call you back.
We do not send any associated marketing material.
We do not share your data with any third party. You will have provided your information to PayPal or another payment/banking facilitator, who do not share your information with us, other than the order confirmation.
Alteration to Terms and Conditions
We reserve the right from time to time and as required, to alter, change or modify the terms and conditions of this site without prior notice.
In using this site, its services or products, you agree to indemnify, defend, and hold harmless www.E-Smokeless.co.uk (www.e-smokeless.co.uk) its owners, officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable legal fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet, debit or credit card or other bank account.